Pros: Fair internet access
Cons: Everything else
Summary: I did not have any problems when I was a Cingular customer. Since the New AT&T came about, however, my whole family has experienced dropped calls (too many times to count), poor signal quality, and difficulty getting reception at all (even outside in a major metro area). We are all planning to switch carriers as soon as our various contracts with AT&T run out. On Cingular, I used my mobile phone exclusively. Since this merger, I've had to sign up for landline service (with Vonage, certainly NOT AT&T) because I have 1-2 bars maximum at my home and often have SOS service only. And this is in a suburb of a major city. Forget it if you're traveling. AT&T is losing a lot of formerly loyal customers because of their poor, poor quality.