AT&T User Reviews

Cons: They advertise the lowest dropped calls yet I have so many it is crazy. Plus, I have no clue as to how to get credit for the dropped calls. Any time you want to get a new phone you get hooked into a new two year contract!

Summary: I want to desperately DROP this carrier, yet if I do I will get charged 150.00 per line for early termination. I have constant static or poor reception even after upgrading my phone. My son who has the Razr which is a top of the line phone doesn't seem to have the same problems, yet is that right? I only bought that model for him as it had more services, never believing it would give him better reception! I am supposed to have combined billing with my land line phone service, internet service, yet in the year that I have had this service there have been three months that this hasn't happened which can lead to GREAT confusion in the long run. IF I want to pay just my cell bill on line, I have to log into a totally different site which isn't that user friendly. Some of these problems have come into play since the merger.

Cons: I must be between towers at my residence because I get a static

Summary: Great service except for at my residence.

Cons: Weak Signal inside of house, Dropped calls while traveling

Summary: Overall I would have to say I like Cingular Service. I like in an Area where there are very few cellular carriers around. Cingular has coverage where most do not. Although it may not work everywhere. It works when I need it most.

Cons: sometimes in areas of the woods or edges of the island i have no service

Summary: not bad. Good pricing... love the innetwork stuff which is standard but a lot of people I know have it.

Cons: Dropped calls.

Summary: I see TV commercials about the least dropped calls from Cingular. So far, I haven't been so lucky. I find that my calls are dropped more frequently than when I was with T-Mobile. I made the switch in December 2005. I figured that I would be happier with all of the neat benefits that Cingular has to offer. I had to sign a two year contract. I now with that I would have stayed with T-Mobile. I have had nothing but trouble, dropped calls (ALL THE TIME) with Cingular. As soon as this contract is up, I plan to move forward and DROP Cingular. I am an unhappy customer.

Cons: In store sales clerks are unhelpful and will try to sell you shady deals

Summary: The only problem ive ever had with Cingular over the years, is the few times i've visited the in store locations. Usually after a visit id leave more confused and with less money than when i went in, but the service numbers have excellent service and they give you the straight facts without tryign to sell you extra service. Apart form the service thouhg ive always had good signal strength even in the more remote areas.

Cons: signal is horrible everywhere i go

Summary: i've had cingular for several months now. i switched from verizon because of the rollover minutes. the rollover is nice, but i have no signal, so it doesn't matter. awful.

Cons: Price, I am not sure if the price is comparable

Summary: I get clear reception throughout the city, but I find it costly.

Cons: There are some areas where your calls will always drop.

Summary: We will definitely stay with Cingular. They have have been prompt to respond when there is any problem. I also like being able to check and pay my bill online.

Cons: Voice echoing
Poor reception in places like Walmart
Confused customer service reps
Charges for incoming text messages

Summary: If I'm going out of town, my phone still gets great reception. The only big problems I have are if I'm in Walmart or other big stores. The most annoying this is that fairly often, if I make or receive a call, my voice will echo. The other person can hear it, but their voice does not echo. It echoes enough that I have to hang up and call them back, or have them call me back. Several other people I know with Cingular have this problem too. Also, there's been a several times I've had to call customer service, for different reasons, but about half the time, the reps don't seem to know what they're doing. Other times, the service is great and I don't have any problems. But more than once, I've had to be connected to half a dozen different people, sometimes the same person more than once, before I get my problem fixed. I didn't plan on sending many text messages when I got the phone, but I do use it sometimes. They charge 10 cents per message sent, but also 10 cents per message received. Several times I've gotten texts from people I didn't even know and was charged for them. I'm not going to make a big fuss over a few cents, but I still think it's stupid to be charged for incoming texts.