Cell phones > Carriers > AT&T > User Reviews

AT&T User Reviews

AT&T
2.9
2.8
2.8
2.8

DROPPED CALL

Overall Rating:
3.3 out of 5
By: RUIZ DEVAC on Tuesday, January 09, 2007
From: ROCKWALL, TX (United States)
Experience: 13 Days
Pros: GOOD CUSTOMER SERVICE AT RETAIL CENTERS AND RESPONSIVE ON LINE PERSONEL

Cons: CONSTANTLY DROPPING CALLS THROUGHOUT DALLAS FT. WORTH METROPLEX AND ROCKWALL COUNTY

Summary: I'VE BEEN WITH ATT AND CINGULAR FOR 14 YEARS. I JUST PURCHASED A LG CU500(JAN. 07)CELL PHONE. I AM CONSTANTLY DROPPING CALLS THROUGHOUT ENTIRE METRO AREA. CINGULAR REPLACED PHONE WITH SAME, ASSUMING THAT PHONE WAS DEFECTIVE...IT CAN'T BE THE PHONE, IT HAS TO BE A TECHINICAL PROBLEM WITH THEIR CELLULAR SYSTEM.

THERE MUST BE A REASON CINGULAR IS ADVERTISING THE FEWEST DROPPED CALLS, SO MANY PEOPLE ARE CALLING TO COMPLAIN ABOUT LOSING SIGNAL AND THREATENING TO GO ANOTHER PROVIDER.

FEWEST DROPPED MEANS THAT, THEY DO DROP CALLS...THEIR CLEVER COME BACK IS, IF YOU GO TO A COMPETITOR IT WILL BE WORSE.

THIS IS DECEPTIVE ADVERTISING AT ITS BEST!

23 out of 31 people found this review helpful

Be careful.

Overall Rating:
2.7 out of 5
By: r thomas on Saturday, December 30, 2006
From: brooklyn, NY (United States)
Experience: 2 Years
Pros: Overall good service. Few dropped calls.

Cons: Slick billing and marketing to move former AT&T customers to new service plans.

Summary: Received mailing stating that former AT&T customers on old network will be charged an extra $4.99 for staying on the old network as of September, 2006.

17 out of 30 people found this review helpful

Dropped Christmas

Overall Rating:
1.3 out of 5
By: gail bates on Wednesday, December 27, 2006
From: helotes, TX (United States)
Experience: 24 Months
Pros: cheap service, lots of minutes on family plan, rollover minutes help prevent running out of minutes

Cons: Cingular dropped every call I made from 12/24/06 to 12/26/06 outside my home and I now have absolutely no signal in my home. The plan was 24 months long--I loved the service in the first year but in this past year I've been desperately waiting for this plan to run out so I could switch to a different company.

Summary: Reliability is everything and this company just doesn't have it.

16 out of 29 people found this review helpful

If you want something that just plain works, go with Cingular!

Overall Rating:
4 out of 5
By: Scott Saelee on Saturday, December 16, 2006
From: Sacramento, CA (United States)
Experience: 2 Years
Pros: Good voice quality, good phones, rollover minutes on many plans (if not all)

Cons: Customer service needs improvement

Summary: The Cingular plan I have is about $40 a month and came with a free phone - the nokia 6010. Overall, I am happy with the purchase/service. Rollover minutes are great on months when you don't talk as much and the voice is clear when you're out in the open. Just watch out for microwaves! Other than that, the store they have to buy ringtones, games, wallpapers, etc. is pretty good, although the prices are a little high.

12 out of 24 people found this review helpful

My Cingular cell service

Overall Rating:
3.3 out of 5
By: Bob Spencer on Tuesday, December 12, 2006
From: Adair, OK (United States)
Experience: 5 Years
Pros: Courteous customer service reps... helpful tech support.

Cons: weak signal around my house

Summary: I have been a customer of Cingular for 5 years or so. I must say I am satisfied with Cingular. They have good coverage in most places around here except right around the place I live. I cant use my phone from my house.
thanks

12 out of 18 people found this review helpful

Pretty okay service

Overall Rating:
3 out of 5
By: Marsha Johnson on Tuesday, December 12, 2006
From: Brooklyn, NY (United States)
Experience: 1 Years
Pros: Good service in Brooklyn

Cons: Dropped calls while driving

Summary: I have generally been pleased with cingular's service while I'm in my home in Brooklyn. However, I've had issues with dropped calls when I'm driving between my office, in Manhattan, and my home.

12 out of 17 people found this review helpful

Cingular coverage comes up short

Overall Rating:
3.3 out of 5
By: Thomas Naugle on Tuesday, December 12, 2006
From: Lewisburg, PA (United States)
Experience: 3 Years
Pros: Carryover minutes can add up if you dont need to use all the minutes you pay for in a given month.

Cons: Coverage in central Pennsylvanua is lacking

Summary: My friends who have Verizon wireless get consistently better coverage

8 out of 12 people found this review helpful

cell phone carrier

Overall Rating:
3.7 out of 5
By: Kenny Ng on Monday, November 27, 2006
From: San Francisco, CA (United States)
Experience: 7 Years
Pros: They have decent phones, coverage.

Cons: Drop calls,

Summary: I would recommend Cingular to anyone who wants a cell phone. Their service and coverage is great. Prices could be better but it's competative. I haven't had any trouble with them for the past 7 years.

15 out of 19 people found this review helpful

Cingular Service

Overall Rating:
4.7 out of 5
By: Angel Bermudez on Monday, November 27, 2006
From: Paterson, NJ (United States)
Experience: 7 Months
Pros: Great Service, No Dropped Calls, Knowledgeable Reps

Cons: Prices High

Summary: Cingular has great service and great signal through NJ but the rate plans are a little high for the minutes they offer

10 out of 12 people found this review helpful

Save yourself a paperweight, get someone else

Overall Rating:
1.5 out of 5
By: Sean Kelly on Monday, November 27, 2006
From: Sherburne, NY (United States)
Experience: 1 Years
Pros: I might not get a dropped call if I were to climb the tower. Maybe.......

Cons: Constant dropped calls, Dead spots galore where they claim to have service. My house is 3 miles from a tower and neither of my phones work very well. Hit the road, forget it. It's good as a clock.

Summary: In summary, they're terrible. No other way to state it.

6 out of 15 people found this review helpful


Latest Videos & Reviews

Check out the latest cell phone videos and in-depth reviews from Noah and our other expert editors
  • LG Dare
    LG DareWhat’s Good: Attractive, highly customizable UI with home screen shortcuts; Compact design with
  • Samsung Instinct-M800
    Samsung Instinct-M800What’s Good: Supports every feature Sprint offers; EV-DO Rev. A data speeds; Good touchscreen
  • LG enV2
    LG enV2What’s Good: Sleeker and smaller than the original EnV. Comfortable QWERTY keyboard and QVGA
  • Motorola Z9
    Motorola Z9What’s Good: Great voice quality; fast 3G data speeds; good GPS system; mobiTV compatibility;
  • Samsung Glyde
    Samsung GlydeWhat’s Good: Touchscreen and Full QWERTY Keyboard in Compact Body; Clean Menus and “Croix” User
  • Nokia N82
    Nokia N82What’s Good: Incredible Camera w/Xenon Flash; Full VGA Video Capture; Excellent Web Browser; WiFi;
  • BlackBerry Pearl-8120 Titanium
    BlackBerry Pearl-8120 TitaniumWhat’s Good: Integrated WiFi for Web, Email, and HotSpot@Home UMA Calling; Trackball is easy to
  • LG Venus
    LG VenusWhat’s Good: Beautiful display; Context-sensitive menus; Extensive feature set; VZ Navigation works
  • Nokia N810 Silver
    Nokia N810 SilverWhat’s Good: Stylish, compact design with large touchscreen and full QWERTY keyboard; Excellent
  • LG Rumor White
    LG Rumor WhiteWhat’s Good: Compact, rugged design with full QWERTY keyboard; Easy to use; Auto-rotating display;

New & coming soon phones

Hot off the presses... here's what's available now and expected to come to market soon!
More latest releases
More coming soon phones