Boost Mobile company profile

Cons: Limited to your calling area, small selection of phone choices

Summary: I have had my Boost phone for a year now. I have not been disappointed yet. The phone is durable, the calling is dependable, and the price is unbeatable. Plus no contracts. However, they need to add a few more phones to the selection when buying. Also, you can only call in your calling area, or you begin to roam. But you can text when you are traveling and there are no additional fees. The phone does not work in Alaska or Puerto Rico. (I travel a lot) lol

Cons: Everything about Boost Mobile is a con. That is exactly what they are CONS.

Summary: The vendor of Boost Mobile said I can import my cell number once my contract was over with my original cell company. So i activated the boost cell phone with every intention of changing my number. Once my contract expired, they told me they could not change my number once the phone was activated. The "only" way they could do that was by cancelling the account and re-activating it, but of course now their monthly fee had increased from $50.00 to $70.00. We called to complain to the Boost vendor and they were nice enough to return my money for the full cost of the phone. As for Boost customer service, they were untrained, uninformed, rude and could care less if they kept a customer or not. They didn't return any of the money that was left on the account. They said the phone would remain active until all the money on the account was used even though I returned the phone. They have a nice scam going. Needless to say, I do NOT recommend Boost to anyone.

Cons: No Phone #s in Tallahassee, had to get a city outside of there to be able to use phone. As big as Tallahassee is, I could not believe it!

Summary: Have had Boost mobile for 4 years.......Worked Great while I was in NC, but when I moved to Fla, #s are limited

Cons: Never received a call in my home calling area. Called customer service 3 times to get problem fixed. No success! Never offerred refund or credit. What a company! Great place to work, if you are a do nothing!

Summary: My partner and purchased a Boost phone for our business in early February. It was activated and we started using it. We published the number on company cards and web site. We received a minimum number of calls. About 4 weeks into using the phone, one of our customers asked why our phone number was long distance. They were calling from within our home calling area. As a matter of fact it was in the same community. We investigated and found out that the phone would only accept calls from other cell phones. If you called our number from a land line within our home calling area it would force you to dial it as a long distance call. The techs( that's what they call themeselves)at Boost were unable to fix the problem. Thanks, for the reliable service Boost Mobile, a.k.a. Sprint. Your service has made a big negative impact on my business.

Cons: As stated in most reviews for Boost, Extremely poor customer service.

Summary: Their standard answer is "There's nothing we can do". Bought phone Dec22 for daughter. 1st Month is free. When free month was up, I did not make payment for Feb because I took phone from my daughter for 2 weeks. Mid Feb I called to reactivate and was told to wait until Feb22 because if I paid when I originally called, I would be charged for full month and then still owe again Feb22. I did exactly as I was told and made 2 payments on Feb22, They applied 1st payment to Jan which was free! Called them I realized this and guess what their answer was. Yep, There's nothing we can do. I threatened to go to Cricket and the CSR I was speaking with acted like she couldn't care less and was in hurry to get me off phone. They are willing to lose a customer over $55. As of right now, I would definitely not recommend Boost to anyone.