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Cellular One company profile

General information
NameCellular One
User rating 2.7
Add review
Customer base1.6+ million
Customer service hrs.24 hours/day, 7 days/week
 
Network information
Network typeGSM
Frequencies/Bands800/850, 1900
Coverage areaNationwide - GSM network
Roaming partnersCingular, T-Mobile
Service activation area16 states, mostly rural areas in the Midwest, Mid-Atlantic, and Southwest
 
Our review
 Company Overview: CellularOne from Dobson Cellular Systems has joined forces with AT&T.  Cellular One customers now have access to AT&T's GSM digital voice and data wireless network.  For current Cellular One customers you shouldn't expect much change.  For new customers, you can now enjoy the benefits of the cellular phones and plans offered by AT&T.  


Most popular Cellular One cell phone specials

 

Four Cellular One Customers Named National Wireless Samaritans

6/19/2006 (OKLAHOMA CITY) – Four customers of Cellular One from Dobson Cellular Systems were named VITA Wireless Samaritans by the Cellular Telecommunications and Internet Association (CTIA), the company announced today – the first day of wireless safety week. The four recipients – Joe Otto of Anchorage, Alaska; Jack Scully of Erie, Penn.,; Alex Doty of Farmington, West Virginia; and Josh Reiman of Cloquet, Minn. – are being lauded for using their Cellular One wireless telephones in...

AOL's mobile AIM, now at Cellular One

AOLs mobile AIM, now at Cellular One
OKLAHOMA CITY, OK–Cellular One from Dobson Cellular Systems, one of the largest independent rural wireless providers in the United States, today announced the availability of AOL’s mobile AIM service—including the desktop-to-mobile messaging features—for its nearly 1.5 million wireless subscribers. The popular mobile AIM service enables Cellular One customers to stay connected to friends, family and colleagues whether they are at their desks or on-the-go. Cellular One’s mobile AIM®...

Recycle your old phones on Earth Day

Recycle your old phones on Earth Day
As consumers approach Earth Day 2006, Cellular One from Dobson Cellular Systems – one of the leading providers of wireless telecommunication services in the United States – is urging its customers to recycle their old and used cellular telephones. To encourage the responsible disposal of old and outdated wireless products, Cellular One launched a wireless telephone recycling program known as “Restart” in 2005. As a result, in just a year, the company says its has collected more than 30,000...

Cellular One partners with WorldCell

Cellular One partners with WorldCell
Talk anywhere you want now by renting a Cellular One world phone or satelite phone.  A new partnership formed today with WorldCell will give Cellular One customers the ability to talk world wide.  Using a toll free number and a customized website, Cellular One customers across 16 states now have access to rent a world or satelite phone for a discounted price. According to Craig Davis, Cellular One's spokesman, this all came about due to current customer...

Cellular One and Wish Upon The North Star Grant Iditarider's Dream

(ANCHORAGE, AK.) Cellular One from Dobson Cellular Systems and Wish Upon The North Star are working to make the dream of a Wasilla boy come true at this year’s Iditarod. Ten-year-old Jake Smith has always dreamed of riding with legendary Iditarod musher Ramy Brooks on race day and, thanks to the generosity of Cellular One, that dream will come true on Saturday. After the original basket bidder was forced to drop out, Cellular One, who sponsors Brooks, jumped at the chance to purchase the...

Cellular One Unveils Unlimited Nationwide Plans

OKLAHOMA CITY – In a bold move to give its customers more freedom to communicate, Cellular One from Dobson Cellular Systems today unveiled an unlimited nationwide calling plan it says will eliminate overage charges forever. Cellular One’s new Stop Counting Minutes Nationwide plan allows its customers to make unlimited calls throughout the United States with no roaming or toll charges, according to Chief Marketing Officer Tom Roberts. “The introduction of this new rate plan comes after a...

Worst Customer Service Ever!

Overall Rating:
1 out of 5
By: Danielle Egercic on Monday, September 17, 2007
From: Farrell, PA (United States)
Experience: 4 Years
Pros: The coverage is pretty good

Cons: When you have a problem with your phone they don't seem to care.

Summary: Since I bought a new KRZR in March, Cellone has been overcharging me for my text messages. Customer service won't get back to me or fix the problem. One person will tell me I can get a credit and the next will tell me I have to pay for it. HORRIBLE! Once they get your money they don't care!

26 out of 46 people found this review helpful

Stop Counting Minutes

Overall Rating:
4 out of 5
By: Mindy Gall on Wednesday, July 25, 2007
From: Butler, PA (United States)
Experience: 10 Years
Pros: Cellular One is the only provider that offers totally unlimited minutes. Anytime, anywhere. I have never had problems with their service, only issues with equipment that are issues with all carriers. But even those were resolved and the customer service was extremely helpful throughout the process.

Cons: My kids would say the con is the lack of selection of the fancy phones. I disagree. I want a phone, not an MP3 or laptop. We have no landline, so the most important factor of the equipment is a reliable phone.

Summary: There are no carriers that offer unlimited minutes, anytime, except CellularOne. I have three phones (my 2 college kids and myself). Anyone with kids in college know there is no way to keep their calls to a minimum. CellularOne has been great. I have no problems at all. No plans to ever switch.

36 out of 61 people found this review helpful

NOT WORTH IT

Overall Rating:
1.3 out of 5
By: ash tos on Tuesday, July 24, 2007
From: cumberland, MD (United States)
Experience: 7 Months
Pros: they normally have good service, often in places other carriers do not provide service

Cons: constantly raising priaces to screw over customer, workers are to busy sitting to help customer

Summary: Cellular One is not worth it. At first it appeared as if I was getting a good deal. I went with the prepaid service. At first I was only charged for text messages I sent at a rate of 10 cents per message. They then changed it to 10 cents for anything I send or recieve. A few months later, the cost went to 15 cents incoming and outgoing messages. They also used to offer bonus amounts of minutes when you added more money to the phone. They have now taken these bouns minutes away because they "lowered" their rates. HA! I have yet to see this. Finally, our power went out not to long ago and when it came on a few seconds later, my phone lost service for a half an hour.

28 out of 55 people found this review helpful

stop counting minutes

Overall Rating:
4 out of 5
By: Mindy Gall on Monday, July 23, 2007
From: Butler, PA (United States)
Experience: 10 Years
Pros: the ONLY carrier that has unlimited minutes, anytime, anywhere! I have 2 children in college and these are our only phones. No surprises. Monthly bill is always the same! Never had issues with customer service that other carriers don't also have. Reception is great. Not so many fancy phones? I want a PHONE. their phones are high quality.

Cons: cellphones are simply not as good as landlines. It's a choice.

Summary: i recommend this carrier to the people whose children text, talk and surf the internet. Even calling Italy hasn't been a disaster! But if you need the iPhone, then this isn't for you.

32 out of 58 people found this review helpful

Cellular One bytes!! I hate it !

Overall Rating:
1 out of 5
By: Aliscia Lindon on Monday, July 02, 2007
From: Mt. Sterling, KY (United States)
Experience: 3 Years
Pros: cant think of any..

Cons: Every single bit of their company..
They also have crappy phones, the best one they have is the krzr which is what I have, and also the Hp pda phone.

Summary: We have been with cellular one for appx. 3years now, and my parents wont switch companies. I got in some serious trouble because the company screwd up bigtime! I downloaded THREE ringtones, and one wouldn't transfer so i tried the try again option, and uhm.. well i did the try again a bunch! of times and it still wouldn't transfer so i gave up. When the bill came around, it charged me for EACH of the redos which was Ridiculous! So, for that one bill alone, they had charged me over 400$ in downloads alone!
Which was insane! I now no longer have internet on my phone, Thanks alot Cellular One!!

28 out of 55 people found this review helpful
All Cellular One user reviews

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Re: expensive price,cheap phone!!!!!!!!!!!

If you have Cellular One I would suggest going with the Nokia 6126. It has a better camera, expandable memory slot and a much better UI. Since the phone is already a couple months old I'm sure you

Re: Who offers the best Prepaid service?

I say the same thing because every place has different prepaid set ups. I did a post on us cellular and thats the one that I have right now. I love it. It's like having a contract for which you

Re: 3G

Our friends in parts of Asia and Europe have been enjoying "3G" high-speed cellular services for some time now, while true 3G networks are still ramping up to speed stateside.  One use of 3G


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