Pros: we have no problems with the phone Nokia. My husband has the black and he is a truck driver. uses it every where. He also has the blue tooth usees it all the time in the truck. But to me sometimes it can be nosey from his truck. I use mine all the time for to-do list. I have no cut out time on it I use the text too. We send pics all the time.
Cons: Some areas don't get a singnal as well if at all. Depends on how the clouds are.
Summary: When I have a Problem at all with aanything I call them and I have nice cust. service. Some of them are not up to date with the system. But I just ask for someone esle to help me. They have no problem doing so.