Centennial Wireless user review

1

Paying allimony to wife and Cell phone company

By: jeff smith on Monday, March 31, 2008
From fort wayne IN (United States)
Experience: 2 Years
Pros: Great signal, free incoming calls rock, and the texting is very quick most the time

Cons: Lies, lies, lies

Summary: Ok so i signed up with a valentines special in 2006 where you add a companion line for free. Love last forever right, well 18 months later divorce told wrong. But hey it costs 30 bucks a month to keep that companion line and 250 to cancel it with six months left you do the math.

So i keep it and ask her you know you can have the phone just don't run over the mins, we never had before. But next month I get a bill for 50 dollars in overage calls, so enough is enough. I contact customary services tell them i wanna go ahead and cancel that phone. Sorry the tell me even tho I had the same cell phone number for 8 years they activated her phone one min. before they activitated my phone so hers is the primary account and can not be canceled. Which let me mention here by the way I heard a nifty little jingle in my forever waiting time that I can get 5 for 5. Meaning my calls start free at five for five bucks which I am paying 9 dollars for it to start at seven now. I inquire about this and am also denied cause my contract has not ended yet so I can do no changes.
Finally 2 years is up I call customer services tell them I wanna switch primaries, and also sign up for that new 5 for 5 special I had heard about. No problem they sign me up and inform me that before I was limited to a region but now am nation wide! But no need to switch primaries I can just cancel that phone, Ok whatever I do visit my dads in nashville once a year so another bonus. At this point of time my cell phone is totally out dated and horrible it will not drop a call unless I plug it into the wall! A cell phone you have to plug in to use, has me totally at whats the point. So of expecting my bill to down 4.95 it jumps up 50 the next month!!!
So i go to my local store to resign for a new agreement, and they inform me that by switching from blue region to blue nation that locks my Cell phone agreemant into another two years and will have to pay full retail for another new phone or a 250 dollar per line cancellation fee. And still cannot cancel out my ex wife's phone... What? Exactly I am meeting with a manager tomorrow and will keep you updated....

5 out of 9 people found this review helpful


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