Pros: Marginal service area. Cheap phones if you don't mind buying inferior phones.
Cons: Very high roam charges. Long waits to talk to service reps and always need to follow up to get what was promised the first time. A lot of exaggerated statements made about coverage and performance. I was with them for 14 years and spent over $35,000 dollars but am treated like I don't matter. I signed with alltel for more money and have better coverage and no roam fees.
Summary: Better than most of the big company's but leave a lot to be desired. I decided its not about the money its about the service area and the customer service.
So far alltels been much better on both.