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Centennial Wireless user review



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1.3

worse than sprint!

By: Marty m on Saturday, July 11, 2009
From Grand Rapids MI (United States)
Experience: 2 Years
Pros: great coverage

Cons: everything else

Summary: salesperson lied about the details of the "when you want it" program. I specifically asked if I could get a new phone at the same new contract price without renewing my contract, and the salesperson told me yes, I could. Well, my phone broke after about 5 months and I soon found out the salesperson lied. I would have to pay full retail price for a new phone, you don't really get a deal until after 2 years. centennial refuses to stand by what the salesperson said to sucker me in. also many bills have extra random charges that I have to call customer service to get removed. they say customer satisfaction is their number one goal. HA! nothing could be further from the truth.


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