Pros: Coverage, especially since they can roam to both Cingular and TMobile's towers (which they don't do with each other) Offering all 3 companies coverage maps. Overall monthly cost for the minutes you get (even knowing they're regional)
Cons: Customer Support stinkss, uncaring, unknowledgable, high cost of initial phones, not the latest & greatest phones, Wireless Data on phones lacks MANY features, Sending picture messages is a royal pain to other subcribers than centennial.
Summary: I had a pretty good sales person, she was knowledgable, but the customer non-support need to be sent to sensativity training as well as required to complete the third grade. I get better service in my home vs. Cingular or Tmobile, but have the option to "manually" roam to their towers, which I know on both of their phones you don't have that option to do so. I came from Verizon, which I will say was a little more expensive but however evil their customer service was eventually you'll get someone that knows something. Centennial this has YET to happen! I've been misbilled, billed for things I didn't sign up for, overbilled and everything else imaginable. But I would probably make the same decision and go with them again. Just wish they had the "latest" phones when they came out instead of waiting 6 months to a year or more for them to come out.
