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Centennial Wireless User Reviews

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Centennial Wireless
2.5
2.7
2.9
2.7

best in my area

Overall Rating:
4.7 out of 5
By: john hanson on Tuesday, February 06, 2007
From: sturgis, MI (United States)
Experience: 8 Years
Pros: good reception,and transmission.in my home area which is nown to be very bad

Cons: cost but whats new they are all the same

Summary: I am a long time customer and the main reason is service!...the phone works and I can receive calls.... customer service is good with experienced reps....price is fair...I will remain a customer untill something changes..I recommend centennial to my friends

45 out of 74 people found this review helpful

centennial service lacking

Overall Rating:
1 out of 5
By: tiffany kennerk on Wednesday, November 29, 2006
From: bryan, OH (United States)
Experience: 1 Years
Pros: good coverage in my area

Cons: no customer service

Summary: i have been double billed. i have faxed credit card statement showing double charge and have had no refund or help whatsoever. the reps all say they will get it fixed but never follow through.

39 out of 72 people found this review helpful

cetennial wireless

Overall Rating:
2.3 out of 5
By: christy misner on Wednesday, November 01, 2006
From: boyce, LA (United States)
Experience: 12 Years
Pros: The best coverage area

Cons: Terrible customer service

Summary: I have been with them for over 12 yrs because they have the largest coverage area, but there customer service is very lacking. would switch to another company if available.

37 out of 66 people found this review helpful

Long time customer has seen an incredible dive in service

Overall Rating:
1.3 out of 5
By: John Downs on Tuesday, October 17, 2006
From: Albion, IN (United States)
Experience: 12 Years
Pros: They have decent reception in my home area.

Cons: Customer service is terrible to long time customers.

Summary: In general more concerned with pushing the company line in the hopes of not getting fired instead of taking care of their customers like they did for many years. The joy of a small company is gone (personal service, less red tape) and the perks of a large company (a variety of phones, great coverage, many locations). Avoid at all costs, they have nothing new or unique to offer anymore :(

39 out of 57 people found this review helpful

Cell phone Carrier

Overall Rating:
5 out of 5
By: M Cashen on Wednesday, September 20, 2006
From: Charlotte, MI (United States)
Experience: 2 Months
Pros: Excellent Customer Service.

Cons: None to report.

Summary: When I was having poor reception in my house, a customer service rep came to my house with 5 different phones to try. I was able to exchange my phone 3 times for one that would work well in my house. Customer service is excellent.

26 out of 39 people found this review helpful

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