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Cricket user review

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Understanding the CSR's

By: Lisa Ecklund on Tuesday, April 01, 2008
From Lakewood CO (United States)
Experience: 3 Years
Pros: Unlimited text, calling (within the US), unlimited pics.

Cons: The Roaming package doesn't always work where they say say it will!

Summary: Really my only complaint with Cricket is the Customer Service. As seems to be the norm with most if not all Cricket customers. When calling for billing questions, tech. support or any other phone related question I have NEVER been able to get one person that I can understand. And not in a comprehensive manner. These people speak limited and very broken ENGLISH!! I dread whenever I have to call! It makes me crazy! If I were to ever switch to a different service provider, that would be the reason!!

9 out of 12 people found this review helpful
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