Cricket user review

Cons: Does not let all your text messages go through, Cricket sells stripped down - second quality phones.

Summary: Text messaging: Though Cricket touts unlimited text messaging, they do not let all go through and you will get this reject message - "Cricket is not participating in this event at this time." What? Thought it was UNLIMITED text messaging, and they're censoring?

Phones: I cannot express enough the poor quality of their phones! I have now been through 4 phones in the last 2 years. Right now I have a Kyocera Slider Remix that the ear speaker went out of. I called the repair shop and was told that Cricket has stopped carrying these phones because there's an inherent problem with the main board, so a speaker or cable replacement won't fix it. I am stuck using speakerphone, which cuts out about every other word. Cricket subscribers pay premium price for these crappy phones.

Local Service: Boise store personnel absolutely stinks. One woman that's been there for the last couple years is arrogant and rude. There is a constant air of unprofessionalism and the wait is horrendous. Why? Because there are so many phone problems.

Reception: Nampa reception is spotty, even 2 miles off the freeway at Garrity.

Customer Value: There are absolutely no rewards for continuing to be a Cricket customer. You'd think they would discount phone prices considerably for customer loyalty, especially since other companies are giving these same phones away for free.

The only thing that saves this company is their "unlimited calling". I hope another company breaks into their market soon... I will gladly switch.

Summary: If you are one that can manage your minutes, you will be much better off going with another carrier and being locked into a 2 year agreement. You will have a free phone, better customer service and be able to get a new phone each year.