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Helio company profile

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NameHelio
User rating 4.1
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Helio was created after a $440 million joint venture of Internet service provider Earthlink Inc. and South Korean carrier SK Telecom Co.  They offer a new mobile brand created to give young, passionate consumers the type of wireless experience they have been looking for.  They have designed their service offerings to enhance communication with your community through numerous networking and entertainment applications. 

Helio is currently the only service provider that offers a custom mobile MySpace service, allowing customers to manage their MySpace mail and comments while on the go.  Stay visual with friends and family members by using their photo blogging and posting directly from your Helio device to your MySpace account. 


Most popular Helio cell phone specials

 

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Phone in 60: Helio Ocean Pt. 2 - Complete Overview

Phone in 60: Helio Ocean Pt. 2 - Complete Overview
Part 2 of Noahs review of the Ocean. Here he looks at the software capabilities of this popular phone, including its music and internet capabilities.

Phone in 60: Helio Ocean Pt. 1

Phone in 60: Helio Ocean Pt. 1
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Merger? : Helio and Virgin Mobile in Talks to Join Forces

Merger? : Helio and Virgin Mobile in Talks to Join Forces
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CTIA preview: Helio making plans for later in 08; no Ocean 2 just yet
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All-in: Inching closer to true 'everything' plans

All-in: Inching closer to true everything plans
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Helio is AMAZING.

Overall Rating:
5 out of 5
By: Cody Kelly on Wednesday, April 16, 2008
From: fortville, IN (United States)
Experience: 1 Months
Pros: Everything. 99$ plan, only way to go over is buyign ringtones and international calls =D

Cons: none.

Summary: I've had Sprint, T-Mobile, AT&T,Verizon. And none come close to the customer service. They have their 99$ plans, but nothing gives you everything like Helio does. Great Phones. I have the Ocean I love it compared to my Sidekick LX =} . Love the service. Service EVERYWHERE. Myspace, Facebook. Its got it alll.

2 out of 3 people found this review helpful

Drift

Overall Rating:
4.3 out of 5
By: Megan Saltenberger on Sunday, March 30, 2008
From: Arlington Heights, IL (United States)
Experience: 9 Months
Pros: It can take the memory card, unlike the Heat, the smaller version of this. Small, light, and has decent battery life.

Cons: Battery sometimes falls off in my pocket since there is no real case made for it.

Summary: I got the Drift because after three months my Heat phone wouldn't let me dial. I got this phone and was just as happy if not more so with the features that came with this phone. They rushed me out another phone and for unlimited text messaging, picture messaging and 500 minutes is a good deal. It also comes with unlimited GPS, internet and just about anything else you can think of. With insurance included I am still happy with the price of my phone.

4 out of 6 people found this review helpful

HELIO IS FIN-OMENAL!!!!

Overall Rating:
4.3 out of 5
By: Doug Bulfin on Saturday, January 05, 2008
From: New Lenox, IL (United States)
Experience: 90 Days
Pros: Excellent Handsets, Great Plans, Extraordinary Coverage and Awesome Features!

Cons: Customer Service and Battery Life.

Summary: Let me start out by saying I have had every major wireless carrier, and am a very tech-savy person. I have switched service providers because I have been searching for a phone that does it all, and a phone company that provides services and features that meet my needs as a technology person. Helio has not only met my needs, but exceeded them with multiple features. What initially attracted me to Helio was the Ocean. Seeing a device with so many capabilities sparked my interest! I had heard about the device long before it's launch on multiple tech sites. The reviews it was getting were very good, and would clealy provide competition for the iPhone. A lot of people compare these two products, and most are firmly on either side. Now I am not here to get into an argument about which is better, however I will say that I was very excited about the iPhone, and was going to go back to ATT just to get it. Well when it came out it lacked features that I use/want (MMS,GPS,3G,Vid Rec etc.) Helio, however, offered these features on almost all of their handsets! While continuing to research the Ocean preparing to sign up I stumbled across the Samsung Fin. This device would pack all of the features of the Ocean into a thin (thinnest flip in U.S.) sleek, compact, sturdy, clamshell design! This got me excited, so I bought it! I have had this phone for about 3 months now, and I absolutely love it! The features are amazing, especially the GPS integration with Google maps. It's like having Google Earth on your phone, only it shows your exact location represented by a flashing blue dot! Which is completely free to use too! There are two other GPS apps on the phone: Garmin mobile and Buddy Beacon. Garmin costs $2.99 for 24 hours of use, and provides voice guided turn by turn directions just like a standard GPS device for a vehicle! This can be very helpful, but keep in mind the Google application also provides directions and tracks your location, however does not provide the voice guided turn by turn directions. The speedy 3G network works great when surfing the web, downloading music from the Helio music store, streaming videos and utilizing all the services Helio has to offer. When I signed up I was fortunate enough to be offered a promotional $99 "ALL-IN Plan" that gives me Unlimited Voice, Text and Data! Highly recommended for people like me that use their phone constantly! I do not have a landline and will never get or need one. The service itself has been nothing less than impressive! I have not had a single dropped call, and I talk a lot! I live in the suburbs of Chicago and commute downtown everyday for work. I was taken back when my phone actually rang when I was deep underground on the red line (subway)! This absolutely blew me away, as I take this train all the time and have never seen anyone on their phone, and mine actually rang as I was travelling underground through tunnels under the streets of Chicago! I was able to make a

16 out of 28 people found this review helpful

Good Service

Overall Rating:
3.7 out of 5
By: L Ketchens on Sunday, December 16, 2007
From: Chicago, IL (United States)
Experience: 16 Days
Pros: 3G Network, Full HTML, Clear Calls, Great Features

Cons: Sometimes slow

Summary: I have the Ocean, which is a great device. It has everything I wanted in a combination device/smartphone. The only problem I have is that it will not Bluetooth connect to my computer - it only connects to hands-free devices. Being able to connect to the computer without wires is a plus to me. The network is good. I can get calls in my home as well as around the city of Chicago. No problems thus far. Sometimes the Internet is a little slow. Other than that, I like the ability to search via the home page.

12 out of 31 people found this review helpful

helio rocks my socks

Overall Rating:
5 out of 5
By: jed hendricks on Tuesday, November 06, 2007
From: Kansas City, MO (United States)
Experience: 1 Years
Pros: helio customer service is great i have no problem with reception they have unlimited daytime minutes for $99 dollars including unlimited web browsing, text messaging, picture messaging the phones are awesome

Cons: the phones can be kind of pricey but not anymore than other companies

Summary: if you dont mind paying a little bit for your phone you can have great service great phone and when you have a problem you dont have to deal with jerks

16 out of 34 people found this review helpful
All Helio user reviews

How to find out how to do things on the Helio Ocean

I recently bought the Ocean and the owners manual sucks on this phone.. just basic info on it.   I bought the Motorola S9 bluetooth stereo Headset.  I paired it and that went

Re: The Worst? Helio customer service needs big-time help

Yea well I did get helio service and got a couple of phones.  I got the ocean great phone.  I also got the Fin... very nice flip phone.  Customer service has been great for me, never

No Deposit for Helio

 You can now get Helio without anydeposit requirements as part of a new promotion to give potential Helio Membersa chance to jump on Helio that might be building up their credit file orrepairing it.

Re: The Worst? Helio customer service needs big-time help

Helio's service is getting better as they improve the customer service experience.  To shore up issues in their credit check system where deposits have been very high, there is a new system that

Re: Sidekick LX VS Helio Ocean

This might be a good time to go with Helio because the deposit amount is waived as part of a special limited time offer.  You can find out more by going to the following

Helio

I have had two helio phones. The cell phones itself are good. but if you contact to the customer service, you will be pissed off. their customer service and plan are

Helio adds full Youtube access!

I just downloaded the app to my Ocean an it's friggen awesome! Watch video here -> http://www.helio.com/#videos  

Re: Sidekick LX VS Helio Ocean

jkdog:The Helio Ocean is a far better phone, but you have to make sure the service is available in your area. Helio is known for having poor customer service (long hold times).How would I check

Re: Sidekick LX VS Helio Ocean

The Helio Ocean is a far better phone, but you have to make sure the service is available in your area. Helio is known for having poor customer service (long hold times).  Here is the link to

Sidekick LX VS Helio Ocean

What do you guys think I should get? I'm gonna be getting one in February for my birthday, and I wanna make sure I get the best possible one. Can you list pros and cons of each one, such as pricing


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