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Helio user review

3.7

Excellent Starter Company with Potential

By: Laurel Burns on Wednesday, September 19, 2007
From Madison WI (United States)
Experience: 60 Days
Pros: The phones are very high tech for half of the carriers out today. The features are what sold me on the phone. The prices are great and comptitive with other carriers (better than some). Excellent customer service. I had a glich with the minutes system and they not only resolved it but gave me credits for the inconvenience while they troubleshooted the problem. I get reception in most of the boonies in south central wisconsin where i am the most.

Cons: Incomming calls are not free like my previous carrier (uscc) which increase price. Nights and weekends time starts at 901pm instead of 700pm. Phones are beautiful though when you handle them, they kinda give a feeling like they are going to break easy. ive only had mine for 2 months so we shall see how well that works out. Stronger signal strength in big buildings would be helpful. I went to the bowling alley down the road from my house and dont get reception in there but i do like 60 miles away

Summary: I would recommend this service to people on the go, away from home and love to have a neat pretty device to play with and keep in touch with the world. I just learned of their new family plans. Like I mentioned they are a newer carrier but the fact that they are growing so fast and keeping competitive with the market helps keep my confidence in this carrier. They evolve and adapt with the trends.

22 out of 40 people found this review helpful


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