MetroPCS User Reviews

Cons: Even in my own town there are places that are not in the service coverage for Metro PCS.

Summary: I will stay with Metro PCS because I do not travel out of town normally. For anyone who travels any distance at all, like my hubby, would have to have a larger network for coverage.

Cons: limited calling area

Summary: Quality service for low cost... no contracts - no problems... no more counting minutes or wondering if it is past 7:00 or not!!! Free long distance... free 411 calls. I love this company! Would recommend it to anyone who doesn't travel alot.

Summary: I purchased a phone online for my girlfriend. It arrived in good time. The instructions on the shipping receipt where to dial *228 from the phone to activate. That did not work! I called customer service 1(877) add metro. After waiting on hold for 6 minutes they gave me another number to call 8888638768. I called that number and was told I couldn't activate the phone unless I was the perchance. I explained I was the one who purchased the phone and it was for my girlfriend. They told me they couldn’t do anything. Then they hung up. After being feed up with the already bad service I decided to quit while I was ahead and send the phone back. I called the same number to get an RMA. They had no clue what an RMA was.

Cons: I WAS TOLD I HAD TO PAY TO GET MY PHONE FIXED AN I ONLY HAD IT FOR 3 MONTHS IT WAS A MANUFACTURE PROBLEM. THE CUSTOMER SER GUY HAD OPENED A NEW PHONE AN SHAKE TO HIS EAR IT RATTLED ALSO.

Summary: MY SLVR7 THE EARPART OF THE PHONE RATTLES AN I WAS TOLD THAT I HAD TO PAY 169. FOR THAT TO BE FIXED AN I HAVE YOUR INS . THIS PHONE HAS BEEN A PROBLEM EVERY SINCE I HAD IT IM UNHAPPY W/ THIS PHONE. NOT SHOUTING MY CAP BUTTON IS STUCK.........

Cons: Replacing a phone can be pricey if you do not have insurance.

Summary: I was skeptical about purchasing Metro PCS because of mixed reviews I read, but I like the idea of unlimited minutes. I just purchased a couple of weeks ago and so far I LOVE it. I get better reception in my apartment than the carrier I just left. Luckily, the only place out of town that I go has Metro PCS as well, so I haven’t had any problems with no service as of yet. I have had to call customer service 2 times so far and have had NO problems getting through to a live person. They were very friendly and answered all of my questions with no problems. I also have to say, this is much cheaper and better than a pre-paid plan with very little minutes. I have a teen-age daughter that will be receiving a Metro PCS phone for her b-day and I like knowing that I don’t have to worry about her running up minutes and breaking MY pockets...lol.

Cons: Wireless cards, come on man!!

Summary: This is the most awesome phone plan on the planet!! You better start getting stock on these guys they will inevetiably dominate the market...slowly!!

Cons: Phone cost more then some places. Have to buy their phone to use their service.

Summary: Great company with great cost.

Cons: somewhat expensive to "roam" outside of local area

Summary: I was a comitted Verizon wireless customer for years but I was tired of paying monthly overages. I travel 2 hours to and from work daily and tend to use my cell phone during my commute. I usually had to not call out on certain dates so I wouldn't run out of my daytime minutes. Several months back, one of my co-workers switched carriers to Metro PCS and raved about it. She even got a phone for her teenage daughter to use. I switched the next week and have not been disappointed. The signal is clear and I even have better signal strength in Rockwall than I did with Verizon (which is an outer suburb of Dallas) I love not having to worry if I'll run out of minutes or having to deal with bills that fluctuate monthly. In addition, I use 411 a lot and Metro PCS has a flat unlimited use plan for only $2 extra! This is a great service if you don't travel outside of your local market much.

Cons: Service is not available in many parts of Florida and the U.S. They are improving their range, but coverage is definitely limited.

Summary: This is the best plan for anyone who does not travel outside of the state often. For a cell phone text message warrior, Metro PCS cannot be beat.

Cons: You will almost never get a hold of a human being. I think it's in Metro's business plan to purposefully not speak directly to the customer, unless he/she is signing up for the first time, therefore if you have a service issue, make sure you opt for sales dept no matter what. the phones they offer are trendy, but basic in function... limited is a better word. The coverage area is mainly in a metropolitan area, It's worthless when traveling to southern, CA. Doesn't help build your credit score.

Summary: I've been using this service since Metro's best phone was the Audiovox CDM8500. That was the KRAZR K1M (which I have now) 4 years ago. The phones are cool but they don't have full unleashed potential! I've had 4 different phones since I started using METRO. The insurance is ok, but your better off dropping it in a glass of water, and lying saying: you dropped it in the toilet, than to report it lost or stolen, in order to receive a replacement. MetroPCS's latest and greatest phone, the KRAZR is supposedly a media powerhouse, yet it couldn't play mp3's through a set of Sony Bluetooth headphones that I bought. The handsfree feature works, but once I queue up the music, it plays through the speakerphone. I might as well carry around a ghetto-blaster on my shoulder if I want to broadcast my music to the world. What this tells me is that MetroPCS told Motorola to disable the A2DP feature on the K1M. I've heard reviews of people with Verizon, TMobile, or Cingular raving about how sweet it is to listen to music off their KRAZR, but I've yet to make it a personal music player. If my credit didn't stink, and if I were willing enough to guard my minutes from another service, I would've dumped Metro long time ago.