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Net10 user review

1

Customer Service is pathetic

By: Unhappy Customer on Friday, May 02, 2008
From Toms River NJ (United States)
Experience: 1 Months
Pros: Affordable phone for people that only want an emergency phone or for very limited use

Cons: If you have questions dont expect customer service to help you.

Summary: Just got this phone. I emailed Net10 to ask how to send a picture I took from the camera to my computer. The answer they gave me was for something else entirely. So I emailed them again but this time they gave me instructions to go into the MMS screen but didnt tell me what to do from there and there are a lot of options to choose from. I sent them a 3rd email asking for the steps and they replied but they left the last step out. When I tried to click on "Send" the button wouldn't go there. I sent another email after that but havent got an answer back. Im starting to wonder if I made a mistake giving up my Verizon Cell phone.

1 out of 1 people found this review helpful


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