Pros: The service was good
Cons: Service center 30 miles away. They did not have a replacement phone for me and I was without phone service during the swap of phones. The phone was less than a year old, the replacement phone was refurbished and cost me $30.00 after all the aggravation I ensued. They tried to charge me $35.00 dollars; eventhough, the website said $30.00. The website also said 1 hour turnaround time for replacement of phones, After an unpleasant telephone encounter with them, they changed the price to $30,00.
Summary: I would not recommend Nextel to anyone; for a matter of fact, I would highly discourage anyone from contracting with Nextel.
