Pros: Nice phones, plenty of accessories and plans to meet your needs. Good customer support and the free roadside assistance has come in handy.
Cons: Phones drop calls quite a bit. Reception has static even though you have all bars. You change phone plan to better accomidate your needs and automatically get your contract renewed 2 years without being told.
Summary: The idea of Nextel's push button talk is great if it also made the regular consumer be completely satisfied with the service it offers. It leaves you wanting more. Plus the overages add up quick even when you change to a higher minute plan the taxes and other charges do not make it worth while.