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Nextel user review

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Completely Unreliable

By: M Moss on Tuesday, November 14, 2006
From Jacksonville FL (United States)
Experience: 3 Years
Pros: 2 Way Feature (That's it)

Cons: In and Out of service,Pricing,Plans,Customer no-service

Summary: Obviously the people who wrote praising Nextel/Sprint must work for them.I live in a thriving area of Jacksonville where the service is terrible and completely unreliable.I get the "no service" on my phone whenever I get near my area and it is well known to be an area where the service will not work on a regular basis. What blows me away is that since the merge between sprint and nextel nothing has improved but has seemed to have gotten worse.Also, my buddy ordered a bigger battery for his phone and he received the battery without the cover which was backordered. They didn't bother to tell him this so now if he wants to use the phone with new battery.........he has to tape it on.They have absolutely NO customer service. Unvbelievable.

24 out of 40 people found this review helpful
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