Pros: The push to talk feature is the best things about this service, it really comes in handy when you don't need to have a full conversation.
Cons: I've never had a problem with their Cust. Service Dep. But their service is horrible! I lost service constantly, suffered countless dropped calls and at times there were interseptions, where I could hear an anonyous conversation from another user while I was on the phone. Very weird. ALSO, very important, if you make any changes to your plan, you AUTOMATICALLY renew your contract for an additional 2 years!
Summary: If you MUST have the walkie talkie feature, then this is the best bet, otherwise i would not recommend it.