Pros: Nextel Direct Connect is the only service that works in the area in which my office is located. All other service providers don't have any kind of service at our location (Bayou Gauche, LA).
Cons: Nextel's phone service is just like all other providers when it comes to using your phone in this area, there is little to no service due to lack of towers in this area. There are times when you have full reception, but a few seconds later there is no reception at all.
Summary: Nextel would benefit from putting up a few towers in the South Louisiana region. Since Hurricanes Katrina & Rita the service has been somewhat testing to the patience. Their direct connect service usually works unless you are out in the local water ways, but the cellular service is horrible. There are way to many dead zones and interruptions in service.