Cell phones > Carriers > NTelos > User Reviews

NTelos User Reviews

NTelos
2.7
2.6
2.7
2.7

Wish I hadn't changed.

Overall Rating:
1 out of 5
By: Edward Biser on Monday, March 26, 2007
From: Buckhannon, WV (United States)
Experience: 3 Months
Pros: Neat phone

Cons: Poor reception

Summary: Coverage is not nearly as good as my previous carrier. Nearly all the places I use a cell phone it doesn't work. I have enough signal to not have a "no signal" but not enough to make a call. Certaintly not "World Class Service". And of course I pay the same as those that do have service.

42 out of 72 people found this review helpful

Awesome customer service and coverage

Overall Rating:
5 out of 5
By: Amy Gibson on Monday, January 15, 2007
From: Roanoke, VA (United States)
Experience: 2 Years
Summary: Everytime i call into NTelos customer service I am treated like a brand new customer. I love the one-on-one that i get with the company. I have been with several other companies and no other can compare. I love the unlimited minutes and text messaging that I cant get anywhere else. Highly recommend to all!

45 out of 102 people found this review helpful

The Ballot's Out

Overall Rating:
2.3 out of 5
By: Michael Stephens on Wednesday, September 06, 2006
From: Danville, VA (United States)
Experience: 2 Months
Pros: Um...

Cons: If there's never any roaming, why do I have a "No Service" signal anywhere in my city?

Summary: I was a former Alltel customer who really debated myself at the counter when the dealer sold me on a NTelos promotion. I regret it now. NTelos has a lot to prove with its coverage and signal. I never roamed with Alltel, even after relocating 600 miles away; now I have no service two miles out of the city.

64 out of 97 people found this review helpful

Am I roaming now?

Overall Rating:
3.3 out of 5
By: Lynn Smith on Wednesday, January 25, 2006
From: Saint Albans, WV (United States)
Experience: 2 Years
Pros: Excellent rates.

Cons: Flukey service.

Summary: Strangest thing - I seriously can stand at the corner of the front yard and be in my home range. But in the driveway, I'm in roaming! Other than that, NTelos service has been about par with the other two cell phone services I've used, but recently I've noticed a decline. Apparently, towers are being taken out of service in the roaming areas and are not being replaced. This is causing calls not to be received and voice mail not being forwarded until I'm back in my home range.

53 out of 93 people found this review helpful


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