Qwest Wireless company profile

Pros: *Sprint network
*Friendly sales reps (despite what others have said)
*Good rate plans in comparison to other companies

Cons: *Bad selection of phones
*Cust. Svc. only available in 14 state region

Summary: I have had Qwest Wireless since the days of USWEST Advanced PCS and honestly, I'll admit, I have not always had the best experiences with them. However, here's the real truth...Qwest Wireless is an MVNO using Sprint's CDMA network. They also use ONLY phones that Sprint uses (and has had for at least 120 days before Qwest) or approves. So if you blame bad reception on Qwest, it's really not their fault, it's Sprint. Because of their contract with Sprint, the selection is limited, but they do still manage a good selection of camera phones, slim phones, and a few good PDA's (like Moto Q, HTC Fusion, Etc...). Overall, their rate plan is actually pretty competitive. Their data plan is INCREDIBLY cheap compared to other major carriers (Only $30 for unlimited if you're a DSL subscriber). The retail store sales rep's are actually incredibily helpful! I have gone through many many phones (my fault, drop them a lot... :-) and each time they will give me a warranty replacement in store for the same one or a better one if available. Honestly, it's a really good service if you're looking for a nice wireless service with nationwide coverage and bundle discounts with local, dsl, long distance, etc.

Pros: Slender and fits in your pocket.Camera is easy to use. The phone is user friendly until it locks.

Cons: It locks up and there is no way to unlock it.
The antanna is in the bottom and people can't hear you on the phone while the phone is in the case. When it says Full Lock nobody knows how to unlock the phone. Then is is not useable anymore.

Summary: I'm NOT happy. The phone has full lock on it and NOBODY seems to know how to unlock it. I don't understand that nobody knows how to unlock a full lock. I have pictures in it. I can not replace these pictures. What good is a picture phone if you can't get the pictures out of it! Quest said my pictures will be lost. Not going to happen. I'm not sending the camera phone back until I find a way to get my pictures out!!

Pros: It's cheap it has new deals,and new phones

Cons: not much service, not many phones

Summary: I would advice people in the southern western civilization to get this carrier because it is not all that bad, because they charge me total 200 flat for cell phones(3), home phone(unlimited calls), direct TV, and High speed broadband internet.

Cons: Dropped calls, poor customer service, not as many minutes per month as others for same price.

Summary: I experience dropped calls almost daily. When I call customer service, they don't seem to know what they are doing. They know that I can't end the contract early, so they don't care how they treat me. N O T recomended at all!!!

Summary: My wife was under the clear impression that she was under a one year contract. After repeated problems, lost calls and poor service she changed carriers. Qwest charged our bill over $200.00 for ending the contract early, even though she was at almost two years of service. I spoke with "DJ" who claims his employee number is 9273. DJ stated that they do not have a copy of her contract and said it was our problem that they do not keep copies of contracts. He refused to provide us with any evidence that the contract was for two years.