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Sprint PCS user review

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terrible

By: Dave Petterson on Tuesday, November 27, 2007
From Scranton PA (United States)
Experience: 3 Years
Pros: Nextel side is great/

Cons: Sprint side is terrible

Summary: I am a dealer with Sprint/Nextel, I have no issue with Nextel, I can get done whatever needs to be done. Sprint on the other hand is terrible. the customer service is not helpful friendly nor can they explain anything to you. The worst part is. with being a dealer, it is STILL terrible. Customers bills getting messed up, and desposits and payments applied to the wrong accounts. There is no reason that the company is failing in all of the major cities. What to do? Cancel, well, it is just not that easy. To all who do switch beware.

11 out of 22 people found this review helpful
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