Pros: Reasonably priced plans
Cons: Absymal customer service-Poor web site design-Innumerable billing problems
Summary: Thank you, Sprint! Thank you for finally proving to be so completely inept at the practice of business that I am left no alternative other than to discontinue my service with you. I sincerely tried to be a good customer to you. I tried to stick by you in sickness and in health, etc.etc.etc. I told all of my friends that this was just "a phase" you were going through. You would have none of it. You wore down my misplaced sense of loyalty with a steadfast campaign of incompetence rivaled only by the last 6 years of US foreign policy. Now, however, the relief generated by the fact that I will no longer have to deal with "Tim", "Eric", or "Tammy" (Honestly, who do you think you're fooling?) in Sholapur, India is proving to be boundless. To say nothing of your anti-intuitive website, what really did it for me was your crackerjack security. That my exwife could access my account and cancel my plan with no pin, answer to a security question, OR even administrative rights to the account while I am held hostage by some mysterious number or answer to a question raised five years ago (my hobbies do change from time to time) is beyond my ability to reason. You win! Merry Christmas!
