Pros: Decent coverage, 7pm nights.
Cons: Awful customer service, incompentent, uncaring, makes me question our entire capitalistic system.
Summary: Thanks goodness I'm coming up on my contract expiration (unless, of course, they extended the contract without telling me, like they have to others). Each month is a new surprise, are they going to overcharge me twenty bucks or five hundred? Unfortunately, it's normally closer to the latter. If you sign up with Sprint, plan on spending twenty hours a month on the phone with a foreign customer care rep who doesn't know anything, can't fix anything and doesn't really care.
I work for an organization that has approx. 100 cell lines, split up between three carriers (long story as to why) (US Cellular, Alltel, Sprint). I spend five times as much time on Sprint errors versus the others (and Alltel really isn't that good). The best part of this is at the first of each month, I spend ten hours at work taking care of the errors on that account, then spend twenty more in the evenings fixing my personal line.
Awful, truly awful service.
