Pros: I have a cell phone.
Cons: I have a cell phone with Sprint/Nextel
Summary: Against better judgment, signed a new contract last year to get a family plan. I had recently purchased a camera phone only to find out that it would not be compatible now that sprint merged with nextel. I would have gone with another carrier, but my husband's work carries them as well. Needless to say, I had to purchase hybrid phones which are not as good and the promise of better reception has been questionable at best.
As far as service, how about finding out that you are being charged $70 dollars because you were using the internet and did not know about the kilobyte charge instead of the flat charge you were supposed to get. Then, after paying for and fixing that issue, how about going to use the family finder feature after having the phone for a few months only to find out that I cannot sign up for it for another 2 weeks? When asked if I will be charged for using it... "Yes" of course, even though I can't use it? Are you joking? Apparently not.
So ready to get a new plan.