Pros: few dropped calls
Cons: Terrible customer service
Summary: If you are considering getting sprint don't!!!! Their customer service is the worst I've ever encountered. Most of the rep centers aren't even locatated in the US, they put you on hold screw up your bill and tell you the charges are valid. If you ask to talk to a supervisor they put you on hold until you either give up or your arm falls off. They are unwilling to help you with mistakes they created. Their plans are expensive and full of hidden fees that I'm sure they come up with themselves, and god forbid you need to make changes on your plan. This company is a nightmare. Don't walk RUN away from it!!! Can't wait until my contract is up
