Pros: Has been the lowest cost provider for some time now.
Cons: Web site consistently not working properly when I need it. Promises broken by sales people in stores. Letters to corporate not answered. "Live" support ranges from fair to poor.
Summary: From the first service order Sprint people got our service request wrong and then were 'unable' to fix problems. Initially we requested a 300 minute plan for two additiona lines but were set up with two 3000 minute plans. Supervisore couldn't even fix that problem. Cost of replacement phones inconsistent and prices given to us by local Sprint sales people were wrong. Corporate failed to respond to letter of complaint and store manager was useless. As soon as our current contract is up it's bye bye Sprint and that's after putting up with their stories and poor service for over 7 years
