Noah's Bark - Podcasts that don't put you to sleep! Listen online or take it on the road...

Sprint PCS user review

1

WORST EXPERIENCE EVER

By: Jack Barrett on Saturday, June 09, 2007
From Atlanta GA (United States)
Experience: 2 Years
Pros: NOTHING

Cons: The worst customer service I've ever experienced.

Summary: I tried using their toll free number and found myself being disconnected numerous times and being connected to people who could only read from a script like a robot. I spent hours trying to disconnect my service. They continued sending me bills for services I didn't have. It took months and threats of legal action to get it taken care of. It was a total nightmare. I wouldn't wish Sprint on my worst enemy. They're the worst phone company I've ever had the displeasure of dealing with. I honestly don't understand how they stay in business or keep from being prosecuted.

15 out of 20 people found this review helpful


Latest Videos & Reviews

Check out the latest cell phone videos and in-depth reviews from Noah and our other expert editors
  • BlackBerry Pearl Flip 8220 (T-Mobile): Review Part 2
    BlackBerry Flip 8220 pt 2Part 2 of Noah's 2-part review of the BlackBerry 8220. The first-ever BlackBerry flip phone hides
  • BlackBerry Pearl Flip 8220 (T-Mobile): Review Part 1
    BlackBerry Flip 8220 pt 1Part 1 of Noah's 2-part review of the BlackBerry 8220. The first-ever BlackBerry flip phone hides
  • BlackBerry Pearl Flip 8220 (T-Mobile): Unboxing & First Look
    BlackBerry Pearl Flip 8220If only my BlackBerry would flip shut! Hey, it does! Noah unboxes the new BB Pearl Flip 8220 for
  • LG Lotus (Sprint) Unboxing
    LG Lotus (Sprint) UnboxingFierce! It's the unique new LG Lotus for Sprint - a square-shaped clamshell with a full QWERTY
  • Samsung a837 Rugby (AT&T) - Dropped From a Crane! Sorta
    Samsung a837 Rugby VideoIt's the ruggedized Samsung a837 "Rugby" for AT&T. It's the Crane of Death in downtown Berkeley,
  • Samsung a637 (AT&T) - Unboxing and Hands-On
    Samsung a637 (AT&T)Out of the box! It's the newest AT&T 3G phone, the pearly white Samsung a637. Low-end means
  • Inside the T-Mobile G1
    T-Mobile G1 HardwareDuring the live demo at the T-Mobile / HTC / Google Android launch event, Doug got a chance to take
  • Sprint Touch Diamond - Full Review Part 2
    Sprint Touch Diamond Pt 2Part 2 of Noah's review of the first CDMA Touch Diamond - Sprint's version. Is it a diamond or just
  • Sprint Touch Diamond - Full Review Part 1
    Sprint Touch Diamond Pt 1Noah goes in-depth with Sprint's version of the HTC Touch Diamond. Is this the best Windows Mobile
  • Touch HD video:
    Touch HD videoSeriously. In the video it says so: Touch HD is where "your wildest fantasies come to life." I
  • Samsung i900-Omnia
    Samsung i900-OmniaWhat’s Good: Universal landscape mode and universal landscape QWERTY; optically-enhanced action
  • HTC Touch-Diamond
    HTC Touch-DiamondWhat’s Good: Stunning hardware design and elegant software user interface; front panel is subdued,
  • LG Dare
    LG DareWhat’s Good: Attractive, highly customizable UI with home screen shortcuts; Compact design with
  • Samsung Instinct-M800
    Samsung Instinct-M800What’s Good: Supports every feature Sprint offers; EV-DO Rev. A data speeds; Good touchscreen
  • LG enV2
    LG enV2What’s Good: Sleeker and smaller than the original EnV. Comfortable QWERTY keyboard and QVGA
  • Motorola Z9
    Motorola Z9What’s Good: Great voice quality; fast 3G data speeds; good GPS system; mobiTV compatibility;
  • Samsung Glyde
    Samsung GlydeWhat’s Good: Touchscreen and Full QWERTY Keyboard in Compact Body; Clean Menus and “Croix” User
  • Nokia N82
    Nokia N82What’s Good: Incredible Camera w/Xenon Flash; Full VGA Video Capture; Excellent Web Browser; WiFi;
  • BlackBerry Pearl-8120 Titanium
    BlackBerry Pearl-8120 TitaniumWhat’s Good: Integrated WiFi for Web, Email, and HotSpot@Home UMA Calling; Trackball is easy to
  • LG Venus
    LG VenusWhat’s Good: Beautiful display; Context-sensitive menus; Extensive feature set; VZ Navigation works

New & coming soon phones

Hot off the presses... here's what's available now and expected to come to market soon!
  • LG Rhythm-AX585 Black
    LG Rhythm-AX585 BlackCarrier: Alltel Wireless
    Retail Price: $299.99 or via ebay
    Contract Price: $119.99
    Hot Feature: Great music phone
  • Samsung Rugby A837-Black
    Samsung Rugby A837-BlackCarrier: AT&T Wireless
    Retail Price: $279.99
    Contract Price: $179.99
    Hot Feature: Rugged to military specs
  • Samsung SGH A237-Red
    Samsung SGH A237-RedCarrier: AT&T
    Contract Price: $49.99
    Hot Features: Bluetooth technology, WAP browser, VGA camera
  • Sony Ericsson TM506-Green
    Sony Ericsson TM506-GreenCarrier: T-Mobile
    Contract Price: $129.99 with instant rebate
    Hot Feature: Quad band, Live TV
  • Motorola Q9 Global - Slate Gray
    Motorola Q9 Global - Slate GrayCarrier: AT&T
    Contract Price: $249.99 before mail-bate
    Hot Feature: 3G, Qwerty Keyboard
  • Samsung Knack
    Samsung KnackCarrier: Verixon Wireless
    Contract Price: $39.99
    Hot Feature: Simple stylish flip
  • UTStarcom Blitz
    UTStarcom BlitzCarrier: Verizon Wireless
    Contract Price: $69.99
    Hot Feature: Kids texting machine
  • LG Voyager-Titanium
    LG Voyager-TitaniumCarrier: Verizon Wireless
    Contract Price: $149.99
    Hot Feature: New color
  • Sony Ericsson W350 Ice Blue
    Sony Ericsson W350 Ice BlueCarrier: AT&T
    Contract Price: Free
    Hot Feature: Thin flip - Music player
  • LG Invision
    LG InvisionCarrier: AT&T
    Contract Price: $149.99
    Hot Feature: Streaming TV

What's happening right now

  • In-Depth Review
    Samsung i900-Omnia At a Glance

    Samsung i900-Omnia

    What’s Good: Universal landscape mode and universal landscape QWERTY; optically-enhanced action button functions as a scroller or track pad; appropriate use of haptic feedback and accelerometers; excellent 5 MP camera with LED flash, auto-focus and face detection; secondary cam for video calls; embedded GPS; FM radio and overall A/V-friendliness; large, welcoming and sensitive screen; it's a generally comfortable phone that makes you feel cool...
    Video
    BlackBerry Pearl Flip 8220 (T-Mobile): Review Part 2

    BlackBerry Flip 8220 pt 2

    Part 2 of Noah's 2-part review of the BlackBerry 8220. The first-ever BlackBerry flip phone hides the buttons away for a sleek look, but does it have the juice to keep Crackberry addicts happy?
    Video
    BlackBerry Pearl Flip 8220 (T-Mobile): Review Part 1

    BlackBerry Flip 8220 pt 1

    Part 1 of Noah's 2-part review of the BlackBerry 8220. The first-ever BlackBerry flip phone hides the buttons away for a sleek look, but does it have the juice to keep Crackberry addicts happy?
    Blog Article
    Mini-Review: BlackBerry Pearl Flip 8220 - T-Mobile

    Mini-Review: BlackBerry 8220

    The first ever flip BlackBerry is a winner, so long as you play to its strengths.  While the 8220 is very large for a modern day flip phone, it's lightweight and slick looking enough to trick you into thinking it's a little smaller than it really is.  I've had the 8220 for just under a week now, and I very quickly grew used to carrying it around in my pocket.  No, it's not as thin as a RAZR or as small as a low-end sliderphone,...
    Video
    BlackBerry Pearl Flip 8220 (T-Mobile): Unboxing & First Look

    BlackBerry Pearl Flip 8220

    If only my BlackBerry would flip shut! Hey, it does! Noah unboxes the new BB Pearl Flip 8220 for T-Mobile and gives us a (long) quick tour around the phone.
  • Blog Article
    Photo Gallery: BlackBerry Pearl Flip 8220 Unboxing

    BB Flip Unboxing

    Thanks, T-Mo!  Unboxing of the Blackberry Pearl 8220 Flip photos here.     ...
    Tips & Tricks
    Better Signal: Great tips and tricks for Verizon devices

    Better Signal: Verizon

    Lane Jensen in Oregon here and I have a great trick that works for all Verizon phones to get better signal. First, you need to be within about a 5-10 mile radius of where you are going to use your phone the most. Secondly, instead of dialing the normal *228 for activation, dial *22899 and it will take you instantly to the programming music and update your phone. No more having to go through the prompt and listening to the same old voice saying,...
    Video
    LG Lotus (Sprint) Unboxing

    LG Lotus (Sprint) Unboxing

    Fierce! It's the unique new LG Lotus for Sprint - a square-shaped clamshell with a full QWERTY board inside. GPS, Sprint TV & Music, 2MP Camera, HTML Browser, Mobile IM and Email ... Noah checks out this fashion-forward feature phone.
    Blog Article
    LG Lotus (Sprint) - Photo Gallery

    LG Lotus (Sprint) - Photos

    Hey, look what just came!  Thanks, Vanessa ;-)  Here are some photos of the black LG Lotus for Sprint.  The QWERTY board feels GREAT so far, as those bubbled chiclet-style keys make up for the relatively small size of the layout.  Sprint's new One Click UI is sort of cool and helpful and sort of overdone; I'll have to play with it more, but I hope it winds up being handier more often than it gets in the way.  And I'm...
    Blog Article
    In the Wild!: Sony Ericsson Xperia X1 Unboxed

    Xperia X1 Unboxed

    D'oh!  It's a real, live Sony Ericsson Xperia X1.  In a box!  Out of a box!  Happy Friday!See the full gallery on Fosfor.com(Via MobileCrunch)
  • Video
    Samsung a837 Rugby (AT&T) - Dropped From a Crane! Sorta

    Samsung a837 Rugby Video

    It's the ruggedized Samsung a837 "Rugby" for AT&T. It's the Crane of Death in downtown Berkeley, CA. Push to talk technology meets a giant crane. But will Noah have the guts to scale the crane to drop the phone? Find out here!
    Blog Article
    Announcements: Motorola on 10/13, Nokia on 10/14

    Phone Announcements

    Heads-up, phone phans!  Nokia's planned an announcemnet for next Monday, October 13th - and has a viral campaign to hype things up in the meantime - and Motorola's announcing something new and "Clear" (as per their PR campaign) on Tuesday, October 14th.  My bets?  I have no idea what Nokia's gonna drop, but I bet MOTO unveils the Kraze smartphone for Verizon Wireless. Stay tuned for all of the juicy bits as we get them.  And...
    Video
    Samsung a637 (AT&T) - Unboxing and Hands-On

    Samsung a637 (AT&T)

    Out of the box! It's the newest AT&T 3G phone, the pearly white Samsung a637. Low-end means high-tech these days, and this candybar packs 3G, support for XM Radio Mobile & AT&T Music/Video, and a 1.3 MP camera with video capture.
    Blog Article
    WiMax: HTC drops super shiny WiMax phone on Russia

    HTC T8290

    Might this be a peek into our near-term future?  I hope so.  You're looking at the HTC T8290, a shiny, sleek, badass looking piece of kit from HTC destined for Russia's Yota network. What's neat about this device, besides its obvious good looks, is that it packs both GSM and WiMax connectivity so you can get your voice and high-speed data on in style.  There's a 3.8", 800 x 480 hi-res display for all of that content you'll be...
    Blog Article
    G2: HTC Touch HD not US-bound, but similar Android phone is

    More on next HTC Android phone

    First off, how cool is it that HTC dropped some significant cell phone news on the blogosphere via Twitter the other day?  I'm not saying Twitter itself is/isn't cool, but rather that it's neat to see a tech company innovate when it comes to communicating with the media.  Particularly so a tech company that uses the word "Innovation" in their marketing materials. Second, my post about the possibility of the HTC Touch HD coming to...

Latest phone images

Matrix-C740SGH-A637StormC610SCH-u430 BlackMOTO-ACTV-W450 OrangeMOTO-ACTV-W450 YellowRhythm-AX585 WhiteRhythm-AX585 BlackG1w580i Red5800-XpressMusic BlueChocolate-3-VX8560 BlueRumor BluePro-200Emporio-Armani-M7500

Latest winner

October 6, 2008 - Cogratulations to Omar Flores of TX.  He is our week 17 winner of a brand new Motorola Q9m.  "It feels good to know i won, I really did not expect for me to win, it came of great shock to me, thank you phonedog.com for the awesome phone!"
Don't forget to enter »

Fetch PhoneDog via Rss

Subscribe & use your favorite news reader to get: