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Sprint PCS user review



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SPRINT AWAY!

By: E PICKERING on Thursday, June 14, 2007
From LUTHER OK (United States)
Experience: 3 Years
Pros: STORES LOCATED IN MANY ACCESSABLE PLACES.

Cons: ZERO CUSTOMER SERVICE, ZERO ACCOUNTABILITY, LYING!

Summary: THE COMPANY DOES NOT STAND BEHIND WHAT THE EMPLOYEES SAY, EVEN IF IT MEANS LOSING MULTIPLE CUSTOMERS. CUSTOMER CARE AND CUSTOMER SERVICE ARE NOT ON THIS COMPANY'S PRIORITY LIST! YOU MUST INFORM THEM TO STOP YOUR CONTRACT OR THEY WILL AUTOMATICALLY RENEW YOU AND LOCK YOU INTO ANOTHER ONE! ALSO, THEY HAVE SOLD REFURBISHED USED PHONES AT A DISCOUNT AND THEN ALSO SIGN YOU UP FOR AN ADD'L 2 YEARS. THEY LIED TO US & TOLD US IF WE WOULD BUY THE USED PHONE, THEN THERE WOULD BE NO CONTRACT REQUIREMENT. WE SIGNED NO NEW AGREEMENTS, YET THE EMPLOYEE WAS ABLE TO ELECTRONICALLY SIGN US UP, GET HIS COMMISSION & SCREW US FOR 2 MORE YEARS AND WE HAVE THE OUTDATED, USED PHONE!

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