Pros: I like the Contacts, Notes applications, and Love the Bubble Breaker game that came with the phone.
Cons: Where do I start. Signal strength makes the cell phone function of this phone absolutely useless. Customer service runs a close second.
Summary: I purchased the PCS PPC-6700 from Sprint in July of last year, (2006) after the poor customer service I had received from Verizon. By Choosing Sprint I could not have made a worse decision. Living on Whidbey Island in the Northwest corner of Washington State this cell phone is absolutely useless. Because of the weak signal strength I drop more than 50% of all calls made from inside any building. When the calls are not dropped, they are so spotty and of such poor quality that I must step outdoors to find a location with adequate signal strength. Living near a Naval Air base I have to contend with aircraft or road noise from passing cars to have a conversation. Oh, did I fail to mention that we also get a fair amount of rain during the fall and winter months here in the Northwest. Standing in the rain to make stable non-dropped calls is not my idea of good service. My only other option is to use my land lines.
I contacted Sprint customer service to inquire about a solution to these problems. Their solution is as follows. They recommended that I purchase a “zBoost YX510 Dual-Band Signal Booster” from my local Radio Shack at a cost of $399.99. If I were to choose that option they were willing to give me a discount on my monthly billing for six months Well, needless to say I couldn’t wait to run out and purchase that $400.00 signal booster and add it to the $349.00 PPC 6700 phone I had already paid for. I’m now at $749.00 for my phone and the equipment to make it useable. Oh, there I go again. I almost forgot one the most important new features I would have if I had chosen to use their recommended solution. Since that new handy-dandy Dual-Band signal booster is considered a base station I would have to set it up in some stationary location, thus converting my once mobile telephone into basically a land line phone using a cellular network.
But wait, there’s more!
Oh Irony of Irony’s. Just when you think that things can’t possibly get any weirder, I received a call from a Sprint Wireless sales person, she had a beautiful voice, telling me of an improved phone package they were now offering. It included a new smart phone upgrade for just $49.00. Her sultry voice had put me into a swoon, and just as I was about to say yes, my phone dropped the call.
