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Sprint PCS user review

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No the promised deal

By: Duncan Maclean on Friday, July 20, 2007
From Helotes TX (United States)
Experience: 5 Years
Pros: Waiting an hour on the help line

Cons: Waiting two hours on the help line

Summary: We got promised a killa deal in November to renew our agreement. Free insurance, free international long distance, free phones. None it has been true. They have tried to charge us for everything, never getting a bill right since. Combined with my wifes company discount that never gets put on it is a total shambles. Yesterday I got a letter saying the free insurance was to be terminated because of our national price plan didnt cover the discount. So now we are looking for another provider who may look after us properly. Is it hard to get a bill right?
Also on another note too many dropped calls, poor signal strength and even worse customer care.

20 out of 29 people found this review helpful
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