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Cell phones > Companies > SureWest

SureWest company profile

General information
NameSureWest
User rating 1.7
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Customer base55,000
Customer service hrs.24 hours/day, 7 days/week
 
Network information
Network typeCDMA
Frequencies/Bands800/850, 1900
Coverage areaNationwide - CDMA network
Roaming partnersOther CDMA carriers
Service activation area16 counties in and around Sacramento, CA
 
Our review
 

Company Overview: SureWest was founded in Roseville, CA in 1914 as the Roseville Telephone Copmany and became Surewest in 2003.

Network Benefits: Local, state, and national service available.

Special Plan Features: Unlimited, travel, and family plans available within local, state, or national calling areas; Business plans available.

Unique Features: Text and multimedia messaging; BREW-enabled MediaPak services offer news, information, and entertainment services. 

Pros: Unlimited plans offer excellent value from local calling area.

Cons: Roaming rates are expensive for calls placed outside of local calling area.  Family plans are very expensive.

Coverage: 16 counties in and around Sacramento, CA.

Customer Service: See Consumer Reviews

Most popular SureWest cell phone specials

 

Write your own SureWest review

It's not a good idea to take Surewest

Overall Rating:
1.7 out of 5
By: Boning Chen on Tuesday, August 15, 2006
From: Sacramento, CA (United States)
Experience: 1 Years
Pros: Cheap price. Unlimited minutes.

Cons: The phones are really crappy even with a 2-year contract. Text messages take days to arrive to a phone with another company. No free roaming.

Summary: I just jumped out of my contract! Since Surewest phones can't use internet, there is no CDMA advantages.

33 out of 57 people found this review helpful
All SureWest user reviews

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