T-Mobile company profile
| General information | | Name | T-Mobile | | User rating |    2.8
Add review | | Customer base | 30+ million | | Customer service hrs. | 24hrs/day, 7 days a week | | | | Network information | | Network type | GSM 1900 network - 850 roaming | | Frequencies/Bands | 1900 | | Coverage area | Nationwide - GSM network | | Roaming partners | Cingular, SunCom and other GSM carriers | | Service activation area | 47 states | | | | Our review | | | Company Overview: T-Mobile is the U.S. operating entity of T-Mobile International AG & Co., a subsidiary of Deutsche Telekom AG & Co. K.G.
Network Benefits: National network has grown over past five to ten years to cover virtually entire United States. Worldwide presence of parent company makes for easy international calling and roaming.
Special Plan Features: Domestic Long Distance included in all post-paid plans; Family plans available; Unlimited Nights/Weekends available but not standard; Messaging and data available as a-la-carte and monthly add-ons; Pre-paid services available.
Unique Features: Sidekick 3 handheld and service plan combines voice calling with messaging, email, and optimized Web browsing services; Package plans available for voice, data, and wireless broadband services via phone, Sidekick handheld, and laptop computer.
Pros: Fast-growing subscriber base and GSM network means access to many new phones and features at aggressive pricing; Partnership with Deutsch Telekom good for international travellers
Cons: Unlimited nights and weekends not standard on all plans; Wireless Internet plans are very expensive.
Technology Used: GSM/GPRS network running on 1900 MHz with 850 MHz roaming; EDGE high speed data network; "T-Mobile HotSpots" wireless internet.
Coverage: National, owns its own network, recently expanded with 850 MHz roaming services in partnership with Cingular. Offers wireless broadband services at 6,000+ "HotSpots" locations nationwide. Coverage map online at http://www.t-mobile.com/coverage/
Customer Service: T-Mobile ranked highest (including five ties) in overall customer satisfaction in all six regions of J.D. Power and Associates' 2006 U.S. Wireless Regional Customer Satisfaction Index Study.
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Most popular T-Mobile cell phone specials Samsung Memoir T929 From: $69.99  BlackBerry Curve 8900 From: Free $0.00  Samsung Behold T919 Espresso From: Free $0.00  Samsung Gravity T459 Aqua too low to list The wait between Dash and Dash 3G was long. But it may have been worth it if you use T-Mobile and like Windows Mobile. Check it out, Dash 3G unboxed. After a week with the new Sidekick LX, Noah's ready to share his verdict. A hint: It's a thumbs-up, with a few minor caveats. Noah checks out the built-in Facebook and MySpace apps on the Sidekick LX 2009. But one of them won't work! Uh-oh... Noah gets the new Sidekick LX 2009 and heads to the gargage for an unboxing and a drum solo. Noah gets the new Sidekick LX 2009 and heads to the gargage for an unboxing and a drum solo. WARNING: Cell phone mics were not made to record live drums! Just out of the box, footage captured with the new T-Mobile Sidekick LX 2009. Full unboxing and review coming soon! Maybe I'm the only one (oh wait, no, Congress thinks the same as well), but monthly cell phone bills are still entirely too high, even in 2009. Thanks to owning a BlackBerry (and the giant "data plan required" caveat that comes with it) I regularly pay upwards of $120 per month. Bitter? Me? Nah.Well, maybe I am a bit bitter, particularly when I look at T-Mobile's summer promotional plan, returning yet again this... The T-Mobile myTouch 3G with Google will be available for pre-order on July 8th. I plan to be one of the first in the queue. The only problem is that I haven't decided on the only option. I'm not saying I'll go with the winning color here, but I'm curious what you all think. Merlot is the most distinctive, but white looks clean and flashy. Black is sleek and classy, and won't show grime. Maybe I should just plan on not getting my phone grimy.... Not a fan of BlackBerry’s classic trackball? Relief is coming. As rumored, the BlackBerry 8520 — the newest edition Curve — is indeed heading our way. It has just cleared the FCC, putting the handset one step closer to being the first BB in the States with an optical trackpad. By all accounts, it looks like it's heading to Tmo, but if you'rehoping for a 3G handset from the brand, you’ll still have to wait itout for the BlackBerry Driftwood... As much as I love my gadgets, I do feel guilt about their collective impact on the environment. From the amount of energy I use and the often non-recyclable materials that go into my fav devices, to all those batteries that will collect in landfills over the course of my tech-lovin’ life, I realize that my gadget addiction affects more than just my own quality of life. But if I were on T-Mobile, at least my cell phone could help tip the scales... So I just finished drooling over product shots and screen grabs of HTC's new Hero Android phone on the company's website, and finally got around to posting my thoughts on the launch. And then I realized something - here's the kicker, T-Mo USA fans: You may never, ever get to bask in the glory of HTC's new "Sense UI" for Android (I hope it turns out to be glorious, anyway). HTC's press release announcing Hero contains this... HTC officially took the wraps off of Hero, their next-gen Android handset, at a launch event in London this morning. Our own "Android John" Walton was on hand for the event, and I'm eagerly awaiting his first-hand impressions of the device, since he's my - and hopefully your - go-to person for all things Android.I actually got to play with a pre-production version of Hero not so long ago and I came away wanting one. Too bad for... Pros: Price plans, flexibility when changing account, GREAT customer service, Easy upgrades Cons: None! Summary: I have had t-mobile since i was a freshman in high school when my parents got me a phone( i am now a sophomore in college) . I have had them ever since, and while i have had the usual 1 or 2 calls to care in the last few years, my friends and family have fumed constantly about issues with Verizon, at&t and sprint. My service has always been exceptional and i have always been offered upgrades and perks for my loyalty. And now as an employee in there CC department i understand that 75% of the things people get fuming mad over are SELF CREATED. i am not trying to give good PR or anything like that, just saying how it is. People expect to swap phones with a friend and still have a warranty or send in a a phone with water damage and get a new one back. Of any carrier T-mobile has the most lenient upgrade system. You start getting a partial discount after 30 days of service on ANY device! Whenever there is an issue T-Mobile goes about and beyond to fix it, and has been rated best in Customer service 7 years running. All it boils down to is that 25% of people have a legitimate issue and the other 75% want something for nothing or are willing to lie, call daily, and speak to supervisor constantly for an issue that is either A. not occurring or B. things t-mobile has no control over. I will ALWAYS recommend t-mobile as the best value and service available. Pros: NONE except that they are very good at saying "Im realy sorry that i cant help you. is there anything else that i can help you with today" Cons: No fax capability, dropped calles, poor cust service, garbage phones Summary: Was told everything i wanted to hear. Especialy when i told him i was going out of the country right after i got the service. he neglected to tell me that I only had 14 days to fix any problums that i might have like the fact that the phone that he sold me didnt do what it was supposed to. And the fact that if you dont keep the original box it came in all bets are off, no repair no exchange.you are locked in for 2 years, all they say is that if you dont like our service you can cancel, as long as you pay $200 PER LINE Pros: Their customer service is excellent. They will work with you until your question/issue is resolved. Great value--service, price Product range equal to that of other providers Cons: This is not a con, but stick with the company-owned T-Mobile stores, not the multi-carrier cell phone stores. Summary: I'm not sure who the other reviewers are writing about--I've never gotten a non-English speaker that I can recall in the past 9 years, no matter which department I've talked with. There ARE a few spots in my area that have sketchy connections, but they are pretty clearly marked on their area coverage maps. Do I NEED coverage 100% of the time driving through a pineapple field? Mm, no. But most times I DO have coverage there too even. I'm just glad we (in the US) don't have the phone charges they have in Canada. =O Pros: None Cons: All. Summary: In Ventura, CA coverage is lousy (like nonexistent in areas they say have their signal) and the service is the same. AVOID. Pros: None Cons: Service, no one willing to help resolve issues with service. Can barely understand the person on the other end of the phone. Summary: My husband is at AIT (ARMY) in Aberdeen MD, and he gets NO SERVICE AT ALL. I had to take our son to the emergency room because he was having chest pains and I had no way of getting in contact with him. I call the tech support line, although the woman was nice she told me there was basically nothing she could do, so I'm just going to have to write my husband a letter letting him know our son was in the hospital. We've had NOTHING but problems with t mobile since we bought the phones in November. I WANT OUT OF THIS CONTRACT, and I want a carrier that is going to give me and my husband the service that we are paying for!!! All T-Mobile user reviewsIf i knew about the phone and stuff like that, i wish i could help you but, i have no knowledge on how unlocked phones works. I guess T-Mobile supports SIM Card right? I mean, it would be like any other device i suppose. Kind of a tough trick. What is the return policy on the devices? You could test and see if it works, but if it doesn't, return the device. Nothing? Over 200 views and nobody knows the downside of unlocking a european phone for use in the states? ok im on t-mobile and im getting a new phone, but outta these choices i dont know which one i want... any help?
the phones
G1
G2
Sidekick(not the new lx)
Blackberry Curve 8900
if you anwser tell me the ups and downs please So yeah, if I was to purchase a Hero or Galaxy unlocked from an importer (they are already popping up with pre-orders online) would I be able to use the phone on my T-Mobile plan with the G1 internet package? What problems would I face? Could I still get software updates? would I have localization issues like german text or unable to reach US websites or something?
I unlocked my first gen iPhone and am using it on T-Mobile without any issues... If you are getting an unlocked iPhone, yeah I would go for a first gen iPhone for T-Mobile. However, I would really recommend the G1. If anything, the G1 would have the faster 3G connection, the first gen iPhone, or that of any iPhone on T-Mobile's network, wont have the 3G connection. I would suggest getting the G1. However, you should know that the G1 doesn't have a great battery, but you can buy spares or bigger batteries on Amazon, etc. That's probably the biggest flaw of the G1, everything else about it is satisfactory to great. Yes, Sprint and Verizon are supposed to get the BlackBerry Tour 9630 coming up really soon. Many people think the name of this phone is the "curve 8900 or the BBCurve II" but in all actuality it's not. This phone will only be exclusive to Sprint AND Verizon (Sprint released a statement yesterday saying they would pick it up as well.) The phone should be released around the week of july 13th and starting costs should be around ~... I was wondering when new android phones or any touchscreen phones are coming out for t-mobile do u know Remember - get what works in your area. A phone is useless without service! |
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