Pros: Its good coverage & good plan.
Cons: Their "terms & Conditions"
Summary: After Being a loyal Customer since 2006, never missing a payment, having my credit score raised my T mobile, and upgrading to their newest plan in February 2008, Today i get a letter of Termination of my account Effective May 28th 2008. They stated that because i have been Roaming most of the time on my phone (because i was running a business here) that they are going to be terminating my account. I called Customer Service to let them know that the company i was running would be sold in June and i would be returning to Seattle where i bought the phone July 2008, and could they please hold out until then. Well guess what they said a big fat NO. I am truly outraged at this, it is simply ridiculous that they would do this to a customer who has always paid their bill if not on time earlier than it was due and for the amount of time as well. Even more aggravating is that they did not tell me this when i upgraded to their newest service in February. That is my though on T mobile and i was always the person that recommended them to other, well i will never again recommend T Mobile to anyone.
