Pros: Great Prices, leading in my area.
Awesome Customer Service
Many plans to pick from
Many of the hottest phones
Great texting plans
Many billing options, by phone, internet, mail, from the handset, etc.
Cons: Reseption isn't all it could be, nothing like Verizon, but good for the price charged. T-Mobile always did 1 year contracts, but now they just switched to 2 year contracts.
Summary: T-Mobile is an overall good company. They have wonderful customer service. You may have to wait on hold for 5-10 min to get a rep, but once you are talking to one, he is usually very helpful. I have had problems with a 3rd party seller adding to my contract, one call to cust. service fixed that with no problems. My hadset was not responding correctly once, I called in and within 10 min, all my problems were solved. They have very knowadgeable reps. Keeping in mind the price of T-Mobile plans and their quality, T-Mobile is a great value. The plans are cheap, and the service is pretty good, only on some country roads does my phone not respond.
The Phonedog Days of Summer giveaway is coming to a close, but stay tuned for our new "Phonedog One-Paw Bandit Instant Winner Game", coming in November! We'll be giving away an iPhone in the very first week!
