Pros: USED TO HAVE EXCELLANT CUSTOMER SERVICE.
Cons: POOR CUSTOMER SERVICE, POOR COVERAGE, DROPPED CALLS, INCOMPLETE CALLS, LONG WAIT TIMES TO CONNECT.
Summary: I have had T--Mobile for 5 years. I used to love them. Now, not so much. When I lived in Phoenix, Great. Move to Hawaii, less then great. But I could still live with it. Until lately. Now my life is PLAGUED with dropped calls, incomplete calls. No servivce. All circuits busy. Busy signals. It seems my phone has more excuses built right in then I could even imagin. Downhill. YEAH DOWN HILL. THEY SAID MY RAZOR DOES NOT GET GOOD SIGNAL. Try the Nokia. Well its better but it still is not good. Now I have to pay them $200 to Get out even when they are giving me BAD service.