Pros: Do 611 calls fairly readily.
1-2 year contract. Thank goodness it is only as little as one year.
Cons: Do Not backup products they sell.
When something goes wrong it is always the customers "problem". The customer ends up paying for T-Mobile glitches.
Too many dropped calls, need to place calls on average 2-3 times before they go through.
Often have dead spots where T-Mobile service is not available while other phone services are.
Summary: Would Not recommend this service. Way too many problems. It seems as though the customer is only "listened" too just as a favor, and any problems are the customer's fault with the customer ultimately paying for them. T-Mobile advertised having the fewest dropped calls...i find this hard to believe. In my experienced opinion they are falsifying all claims to this.
Avoid T-Mobile and go with some other carrier...other than Verizon. I'm looking forward to the end of this contract.
