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U.S. Cellular user review

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General Service

By: Millie Sifuna on Sunday, November 25, 2007
From Milwaukee WI (United States)
Experience: 7 Months
Pros: None so far.

Cons: Poor customer care.
Customer service not available 24/7

Summary: This carrier rips customers off so badly it hurts. It is the only carrier that has segmented regions of service. One is expected to pay the same amount for Mid-Western Region as national service. Now this National service can be a very expensive venture if you visit some states.
Try to complain to the poor PR customer reps, the only sentence they have been drilled to say is:
" Sorry, we are afraid we cannot give you back your credit even if it is our mistakes"

Very frustrating carrier...stay away from U.S Cellular any day anytime.

17 out of 37 people found this review helpful
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