Pros: No major problems in 11 years of personal service, good friendly customer service, good reception
Cons: No new technology as far as the newest phones, they didn't have the razor for months!! No rollover minutes.
Summary: I've been with US Cellular since they were Cell One, or basically 11 years. I've had friendly customer service, and good reception. I have maybe one dropped call every 2-3 years. I've had no real problems until I reduced my minutes at their recommendation, and proceded to go over my minutes by 650 minutes! I had no warning by them as to my minute usage, and they claimed absolutely no responsibility or leniency when I got a $400 bill.