Pros: The best customer Service on the planet.
Cons: Not open 24/7
Summary: I would never switch companies from US cellular. I mean US cellular goes above and beyond for there customers, They are really great with customer privacy, not just let people who just say they should access acount, because they use a phone access and ruin accounts, and they also dont cancel customers contracts, just because they call into customer service like another company. If you can give a REAL bad example of customer service, and not blame them because you dont pay attention to your bill, your contract that you sign or because they just wont give you credits for all of your overage charges, because you were not responsible enough to watch your minutes. Then please tell us all.