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U.S. Cellular user review

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Can't wait for contract to end

By: Suzanne MacGregor on Monday, July 16, 2007
From Campbellsport WI (United States)
Experience: 9 Years
Pros: There are plenty of stores in our area to go for help when needed.

Cons: We constantly have dropped calls. When customer service was contacted they admitted they knew we lived in a "dead" area and had no plans to improve service for our area. When needing service on a phone we have long waits and they only seem more interested in selling you a new phone over giving you the service you are requesting.

Summary: I have been a customer of this service for over 9 years and sometime in the last 2 years customer service and the quality of service has decreased greatly.

35 out of 58 people found this review helpful
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