Verizon Wireless user review

Summary: I have been with all of the carriers, T mobile, Sprint, Att/cingular(or whatever they are calling themselves) Altel, Cricket. I have had nothing but bad expeirences with them all. T mobile, worst customer service ever, they blame you for everyting and charge you extra charges for everything. 1000 anytime minutes was more like 100 min out of network and you were screwed after that plus if you travel you can rarely get service anywhere other than a city. Sprint was not too bad with service but worst customer service ever. None of them actually seem to be able to speak english. They all read from a script and will keep you running in circles when you are looking for help. All I wanted to do was get my phone to work and it took me 3 hours switching from rep to rep and every time i was transfered the person seemed to know less and less about the problem. Altel was ok not very good service. dropped calls all the time. customer service was ok.. Now for the worst ever...Att/Cingular. Fewest dropped calls my ass..wait wait forget what i said i never dropped a call but that was because i could never make a call. Every time i would try to dial out i would get that stupid message all circuits are busy please try again later..lets just hope i'm not being murdered.. i was trying to call my family to check on a loved one and tried for half an hour to call out i finally just searched for a pay phone..then the customer service..such rude arrogant people...they treat you like you are stupid and are bothering them..and also they are closed on weekends( are you freaken serious) they give you and emergency number that you can dial and wait on hold for 2 hours to be told we can only troubleshoot if you have problems with your bill please call back on monday.. then without letting me know they extend my contract saying when i changed my text plan i agreed to a new 2 year..

now on to verizon..i have been with them for 2 years never a dropped call..also the best customer service i have ever had...they spend time with you actually explaining things..they go over you features and plan to save money..as to one of the previous comments a person put on here they do not extend your contract for everything..they only extend from what i understand if you change your calling plan and have less than a year left..also if you are like me and have busy months every now and then if you call by like 3 days before your end of bill month you can make the change to save from overages.. i do this like 4 times a year..also they can have the calling plan go back down for you when your min start over for the next month and you not even have to call back..if you do that the contract that you had to resign when your changed is like it never happened so there is no extension.. this is the second time i have been with verizon as i had to move internationally for a while and a great thing they have is if you have to cancel before the contract is up you dont necessarily have to pay $175 ea