Pros: It's an AVERAGE company with HIGH costs. Advertizing it as "the network'"is great marketing to cover up what is going on. I trusted old news, the CONSUMER REPORT ARTICLE 2005 but it's not accurate in 2007. Every store gave a different explanation to problems, finally one manager in Florida told the truth. Verizon is taking down towers. Result is in some areas no COMMUNICATION FOR MORE THAN A DAY! 288, selection 2 never worked. Pro? Average now, high prices.
Cons: Half and half service, dropped calls even in cities, takes an average of 3 tries to complete a call. Sells MEDIOCRE phones as "excellent yet phone on display is 5 models behind in quality so beware of store info. EX: Poor technology, poor battery, impossible to text at nite, turns dark so can't see letters, promotions exagerated, ie, free pictures but really 25 cents each, etc. etc.Technician called my phone "a piece of junk' - manager eager to exchange it but could not improve the service.Veriz
Summary: Shop around and don't believe the adds.
And don;t believe the Verizon of 2 years ago works in 2007.
The current one is riding on OLD reputation and will be mediocre for 2 or 4 more years - towers being rebuilt.
Shop elsewhere unless it's the only phone you can get and then try pay-as-you-go along with a phone card.
Will cost much less and get better service. Wish I had known. Expensive experience!