Pros: None
Cons: Trouble with family plans, errs in bills, added unwanted features, problem with Razor phone, Bad reception, etc. universities.
Summary: We have had nothing but problems with Verizon/family plan that includes 4 phones. Whether you go to the Verizon store or call, you can expect to spend atleast an hour talking to representatives. We have had errs in our bills. When we are warranted a refund, it takes 3 months to get the check in the mail. What if we took 3 months to pay the bill? Unwanted features are added to our phones everytime one of us gets a new phone. I was told that my Razor phone probably has water issues because I took it out in the extreme heat. We live in the St. Louis area, summers are hot but I would expect that my phone could make it thru it. Our son goes to University of Oklahoma, we were told his phone would get reception. After a year of problems, today I was told that we will be able to get out of the contract because of the lack of reception. Which is great except that the other 3 of us are still locked in. It's just problems after problems. I was stunned to see that this company is the hightest rated! I sent out e-mails to family and friends. ATT won with glowing reports.
