Pros: -Good about correcting their mistakes on ur bill, gives u credit back.
-Makes few to no mistakes
-Excellent customer service, problem solved first call all the time, short wait time for a Customer Service Rep
-Excellent coverage, I have been too many states outside of WI to know.
-Wide variety of phones, and plans
-Love the 30 day free trial for Verizon, they pay for everything except the taxes
-Dropped calls- A dropped call is like a needle (dropped calls being the needle in a
Cons: None
Summary: I have been with Verizon going on 5 years now, they have always answered my questions and solved problems first call all the time. They are exceptional about fixing their mistakes. Summer of 2004 Verizon mistakingly thought I was cancelling my service with them and i told them I wasn't. For that mistake, they had paid for 4 months of cell phone bills ranging from $80-100, now that was pretty sweet. Their coverage is amazing, I've never had a dropped call, and never had trouble making a call in the rare fact I was in a roaming area. If you choose Verizon Wireless, u'll never want to switch again, GUARNTEED!
