Pros: Cool phones
Cons: We have to pay close attention to our bill. One time they over charged us $400.00 and had to re-credit it. It was a hassle just getting them to do that. Minutes are booboo compared to other companies. I really think Verizon needs to change their act before people catch on and change to its competitor.They say it has the best coverage plan, but I have always had an experience with drop calls. I can't even go down the street with out it dropping or taking forever to connect.
Summary: They are going down hill, to bad I'm stuck in a contract. But in 7 months I'm out!