Pros: Amazing service - anything goes wrong, just find the closest store. Better plan based on my usage? I get a text msg asking if I want to upgrade! And now one-up available - I can get a new phone every 6 months at the contract price w/o changing my plan!!!
Cons: Just wish they were GSM so had convenience of SIM cards and international roaming... they do have a rent a phone service if going overseas for a long period of time.
Summary: The coverage is fantastic, the service is great, the people in the stores and on the phones are always knowledgable and helpful. Can check your minutes at any time with #MIN and upgrade your roaming capabilities regularly with #ACT.
I have a work and personal VZ phones and often wind up letting friends "borrow" one of my phones b/c of their poor coverage w/ Sprint and Cingular. And with my entire family on VZ phones we can talk as often and as long as we like thanks to Mobile-2-Mobile built into the plans.
